CAMPGROUND MANAGEMENT PROGRAM
Why This Training Matters
The Campground and Outdoor Hospitality Management Program is Canada’s only campground and outdoor hospitality-specific training program. We harness the collective knowledge of the industry, along with legislative and regulatory directives, to ensure that campground owners, managers, and recruits have the knowledge and skills related to campground operations and management. In addition to our training program, we have a centralized repository of best practices and resources to act as a flashlight for our members and learners.
Level 1
Creating Intent
Level 1 is designed to start the fire and ignite your thinking about working on your business rather than always working in your business.
What You’ll Learn:
- Outdoor Hospitality 101
- Grounds & Infrastructure
- Paperwork & Regulations
- Customer Service 101 & 201
- Managing vs. Leading
- Activities & Events
Course Details:
- Format: Online, self-paced
- Completion: Certificate
Level 2
Managing with Purpose
Level 2 takes you on a journey from working on your business to actively managing all aspects of your business. Building on the skills learned in Level 1.
What You’ll Learn:
- Business & Systems Audit
- Financial Statements
- Professionalism
- Workforce Development
- De-escalation & Conflict Management
- Fundamentals of Training
Course Details:
- Format: Online, self-paced
- Completion: Certificate
Level 3
Strategic Planning
Level 3 gives you the skills to ensure success over the long term. With a focus on strategic decision-making and planning, this program stretches your thinking into the future of your business.
What You’ll Learn:
- Marketing Strategies
- Financial Planning for Growth
- Disaster Management
- Strategic Growth Plans
- Psychologically Safe Workplaces unde omnis iste natus
- Government Relations
Course Details:
- Format: Online, self-paced
- Completion: Certificate
Ready to Get Started?
Complete your mandatory training today and take the first step toward a safer, more inclusive workplace in Ontario’s outdoor hospitality industry.